Introduction
Welcome to FlowHive.
These Website Terms of Use ("Terms") govern your access to and use of the FlowHive website located at flow-hive.co.uk ("Website").
By accessing or using this Website, you confirm that you have read, understood and agree to be legally bound by these Terms. If you do not agree with these Terms, you must stop using the Website immediately.
About FlowHive
FlowHive is a cloud-based business operations platform designed to help organisations manage workforce scheduling, operational planning, customer relationships, recruitment, business intelligence, financial forecasting and associated operational activities.
Throughout these Terms, "FlowHive", "we", "our" or "us" refers to the company operating the Website at flow-hive.co.uk.
Changes to These Terms
We may update these Terms from time to time. Where changes are material, we will publish an updated version on our Website and update the version number and effective date.
Website Availability
We aim to keep our Website available at all times. However, we do not guarantee uninterrupted access. The Website may occasionally become unavailable due to:
- —Planned or emergency maintenance
- —Security updates
- —Internet failures or third-party outages
- —Circumstances beyond our reasonable control
We reserve the right to suspend, withdraw or modify any part of the Website without notice.
Permitted Use
You may use this Website for lawful business purposes including:
- ✓Learning about FlowHive and its products
- ✓Requesting demonstrations
- ✓Contacting us
- ✓Accessing customer information
- ✓Downloading publicly available resources
- ✓Applying for employment opportunities
- ✓Registering interest in our products and services
You agree to use the Website responsibly and in accordance with these Terms.
Prohibited Use
You must not use this Website to:
- ✕Break any applicable law
- ✕Upload malicious software or introduce viruses or malware
- ✕Attempt unauthorised access or bypass authentication controls
- ✕Interfere with Website security or conduct denial of service attacks
- ✕Harvest data, email addresses, or use automated bots to overload the Website
- ✕Reverse engineer Website functionality
- ✕Copy or reproduce Website content without permission
- ✕Misrepresent your identity or send spam through Website forms
User Information
Where you submit information through this Website, you agree that:
- ✓The information is accurate
- ✓You have authority to provide it
- ✓It does not infringe the rights of others
- ✓It does not contain unlawful material
- ✓It is not misleading or fraudulent
We reserve the right to remove or disregard submissions that breach these Terms.
Account Registration
Certain areas of the Website or FlowHive platform may require account registration. Where you create an account you agree to:
- ✓Provide accurate information
- ✓Keep login credentials confidential
- ✓Notify us immediately of any unauthorised access
- ✓Accept responsibility for all activities carried out under your account
We reserve the right to suspend or terminate accounts where misuse is suspected.
Intellectual Property
Unless otherwise stated, all intellectual property rights relating to the Website are owned by or licensed to FlowHive. This includes:
- ✓Software, source code, and user interface design
- ✓Branding, logos, graphics, and icons
- ✓Documentation and website content
- ✓Images, videos, product names, and trademarks
Limited Licence
We grant you a limited, non-exclusive, revocable licence to view and use this Website for legitimate business purposes.
You may not:
- ✕Republish or copy substantial portions of the Website
- ✕Modify Website materials or create derivative works
- ✕Sell Website content or use it for commercial exploitation without written permission
Accuracy of Information
We make reasonable efforts to ensure that information published on the Website is accurate. However, we do not guarantee that content is complete, current, or error-free, that product descriptions are exhaustive, or that Website content will always reflect the latest platform features.
Website content is provided for general information only.
Product Information
Descriptions of FlowHive products and services are intended to provide an overview only. Features may change over time. Certain functionality may depend upon:
- —Subscription level
- —Configuration and customer requirements
- —Future development
- —Third-party integrations
Nothing on this Website constitutes a contractual commitment unless expressly agreed in writing.
Demonstrations and Trials
Where demonstrations or free trials are offered:
- —Availability may be limited
- —Trial functionality may differ from production services
- —Trial periods may be withdrawn or modified
- —Additional terms may apply
Third-Party Links
Our Website may contain links to third-party websites provided for convenience only. We do not endorse third-party websites and are not responsible for their content, availability, privacy practices, security, or products and services.
Privacy
Your use of this Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect your personal information.
Security
We take reasonable steps to protect the Website. However, no internet service can ever be completely secure. Users are responsible for:
- ✓Protecting their own devices
- ✓Using appropriate antivirus software
- ✓Maintaining secure passwords
- ✓Keeping login credentials confidential
Disclaimer
The Website is provided on an "as available" and "as is" basis. To the fullest extent permitted by law, FlowHive excludes all implied warranties, conditions and representations relating to the Website.
Limitation of Liability
To the fullest extent permitted by law, FlowHive shall not be liable for any indirect or consequential loss arising from use of, or inability to use, the Website. This includes (without limitation):
- —Loss of business, revenue, or profits
- —Loss of anticipated savings or goodwill
- —Business interruption
- —Loss of data or loss of opportunity
Where liability cannot legally be excluded, it shall be limited to the maximum extent permitted by law. These limitations apply only to use of the Website and do not replace any contractual rights that customers may have under a separate subscription agreement.
Indemnity
You agree to indemnify and hold harmless FlowHive, its directors, employees and representatives against any claims, losses, liabilities, costs or expenses arising from your breach of these Terms or misuse of the Website, to the extent permitted by law.
Suspension of Access
We may suspend or block access where we reasonably believe:
- ✕These Terms have been breached
- ✕Fraud is suspected
- ✕Security has been compromised
- ✕Illegal activity has occurred
- ✕Website infrastructure is under attack
Where appropriate, we will seek to restore access once the issue has been resolved.
Force Majeure
FlowHive shall not be liable for delays or failure to perform obligations arising from events beyond our reasonable control, including natural disasters, power failures, internet outages, cyber attacks, industrial disputes, government action, pandemics, or civil unrest.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Website Terms constitute the entire agreement governing your use of the Website. They do not replace any separate agreements entered into between FlowHive and its customers.
Contact Us
If you have any questions regarding these Terms, please get in touch: